Returns & Exchanges Policy
At Foy and Company, we want you to be completely satisfied with your home furnishings, which is why we offer a 28-day return policy for most items in their original condition. Please ensure all products are returned in their original packaging to qualify for a full refund or exchange.
Initiate Your Return
Contact our customer service team via email or through our online portal with your order number and the reason for your return.
Secure Packaging
Carefully repackage your items in their original boxes, ensuring all protective materials are in place to prevent damage during transit.
Ship the Item
Affix the provided return label or arrange for a courier collection for larger furniture pieces as directed by our support team.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing