Frequently Asked Questions
Everything you need to know about shopping for your home at Foy and Company.
What are your delivery options and lead times?
We offer standard and express shipping across the country. In-stock items typically ship within 3-5 business days, while larger furniture pieces may require 2-4 weeks for specialized white-glove delivery.
What is your return policy for home decor and furniture?
You can return most items within 30 days of delivery. Products must be in their original packaging and unassembled. Please note that custom-made upholstery and final sale items are non-returnable.
Do you offer fabric samples for sofas and curtains?
Yes, we understand the importance of color and texture. You can order up to five fabric swatches free of charge through our website to help you make the perfect choice for your space.
Are your furniture products covered by a warranty?
All Foy and Company furniture comes with a standard 12-month manufacturer's warranty covering structural defects. Some premium collections offer extended warranties of up to 5 years.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger home investments.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's portal to monitor your delivery progress in real-time.